The Dental Center of South Bend (Dentistry and Braces for Children and Teenagers)
1005 East LaSalle Avenue, South Bend, IN 46617

Notice of Data Privacy Event

The Dental Center of South Bend, L.L.C. d/b/a The Dental Center of South Bend (Dentistry and Braces for Children and Teenagers) (hereinafter The Dental Center of South Bend (Dentistry and Braces for Children and Teenagers) or “Practice”) recently became aware of an incident that may affect the security of some of our patients’ and employees’ personal information. The Practice is advising you of its investigation and the steps it has taken in response to the incident. The Practice is also providing you with steps you can take to help protect your personal information should you feel it is appropriate to do so.

What Happened? On October 11, 2020, The Dental Center of South Bend (Dentistry and Braces for Children and Teenagers) became aware of suspicious activity in its environment and immediately initiated an investigation into the incident. As part of the investigation, which is being conducted with the assistance of third-party forensic specialists, it was determined that unauthorized individuals accessed certain files on the Practice’s network between September 18, 2020 and October 13, 2020. Therefore, we conducted a review of the files at risk to identify any individuals whose sensitive information could be impacted. Through the review, The Dental Center of South Bend (Dentistry and Braces for Children and Teenagers) determined that information related to certain patients and employees was contained in the files. Although there is no specific evidence that personal information was actually viewed by the unauthorized individuals, and we have seen no evidence to date that any data has been used for malicious purposes, we are providing this notice in an abundance of caution.

What Information Was Involved? The information that was potentially subject to unauthorized access includes individuals’ name, address, dental diagnosis and treatment information, patient account number treating, billing information, dentist’s name, bank account number, and health insurance information.

What We Are Doing. The Dental Center of South Bend (Dentistry and Braces for Children and Teenagers) takes the security of personal information in our care very seriously. We are providing this notification because patient and employee personal information may have been subject to unauthorized access. As part of our ongoing commitment to the protection of information in our care, we worked with third-party specialists to reaffirm the security of our systems and to enhance the existing measures we have in place. We have already taken and will continue to take steps to help reduce the likelihood of a similar situation in the future, including enhanced employee training, mandatory password changes, and systems upgrades. We also notified the United States Department of Health and Human Services and state regulators, as required.

What You Can Do. We recommend you remain vigilant against attempts to obtain sensitive information through social engineering. In addition, as a best practice, individuals should always carefully review their online accounts for unauthorized activity and report any instances of fraud to law enforcement.

Individuals with additional questions can call the dedicated assistance line we established for this incident at 877-672-4690, Monday through Friday from 6:00 am to 8:00 pm PT and Saturday and Sunday from 8:00 am to 5:00 pm PT.

Read What Our Patients Say
Patient Reviews
My son was going to a different dental office, smaller dental peds, only two dentist in the practice. however due to being without insurance for 10 months . This is the location that I needed to […]
Anthony G.
Caring , fun and goofy doctors . Experience overall was great
Andrea G.
The office staff had lots of experience working with young patients and did an excellent job interacting and caring for our son who had an emergency dental situation.
Cameron P.
Fast Service and friendly people…
Landon D.
Great service
Mark D.
I like the service i get from the place it is wonderful keep it going
Bella U.
First time great experience…everyone is really nice and professional I loved it wouldn’t go anywhere else i was afraid my kids were going to be scared but they treated them with lots of […]
Aubrey R.
The staff was friendly and great with my three year old.
Braelyn W.
All of the ladies are so kind and gentle with the children and they are super friendly and knowledgeable!
Noah W.
The staff was wonderful with my son, who has Autism. They didn’t push him and found ways to do an exam that didn’t frighten him.
Elijah V.
Professionalism, waiting period wasn’t that long to be called back.
Jariyah W.
always kind , care for my children as if there own great group of women .
Alejandra G.
Cause i love the effectiveness that yall give every patient and nothing is rushed and everyone recieve the amount of attention needed
Ronald J.
Felt like the dentist listened to me and concerns. Didn’t feel rushed
Khale L.
Everyone seems genuinely caring. It makes you feel much better when your child is not so sure about everything.
Carmen C.
Very friendly and did excellent with my son.
Stanley V.
Very polite staff made me feel welcome
Valeria G.
Service was great from behind the counter to the actual visit
Samantha G.
Always a friendly staff
Hailey A.
Everyone is always friendly and appt time starts on time.
Zoe A.
Healthcare Financing with
CareCredit
Office Hours
  • Monday 8:00 AM - 5:00 PM
  • Tuesday 8:00 AM - 5:00 PM
  • Wednesday 8:00 AM - 5:00 PM
  • Thursday 8:00 AM - 5:00 PM
  • Friday 8:00 AM - 4:00 PM
Get in touch:
  • Phone: (574) 367-7146
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